Did you know that ISO certification increases competitiveness in a tender process?
A Quality Management System documents the policies, procedures and processes that enable a business to create and deliver high-quality products or services to customers.
ISO certification of a business’s Quality Management System indicates that the business is continually improving the quality of their products and services, and consistently meeting customer expectations.
Procure Spot has been helping Australian small and medium businesses develop Quality Management Systems and attain ISO certification of those systems for over 10 years. Over this time, we have developed a framework to build robust management systems that are aligned with the strategic direction of businesses.
Procure Spot’s Quality Management System conforms to ISO 9001 and enables businesses to achieve and maintain ISO certification, thereby improving and maximising business opportunities. It is an easy-to-use and flexible system appropriate for any business or industry.
The system incorporates a documented manual and policy, along with relevant procedures and forms, that help businesses measure and control their core business processes to ultimately lead to improved performance.
The most common procedural documents associated with a Quality Management System are:
- 214 Record and Document Management Procedure – outlines how a business creates, updates, records, communicate, retains and archives documents
- 215 Induction and Training Procedure – stipulates how a business provides training to their employees and contractors on-site and in office spaces, and
- 216 Staff Recruitment Procedure – explains the policies around internal and external recruitment, conducting interviews and performing reference checks.
In addition to these procedural documents, Procure Spot’s Quality Management System includes:
- 309 Quality Management Manual conforming to ISO 9001
- 505 Contractor Engagement Form
- 513 Non-Conformance Report Form
- 514 Corrective Action Report Form
- 516 Incoming Goods Inspection Form
- 518 Management Review Agenda Form
- 519 Management Review Minutes
- 522 Company and Personal Details
- 532 Company Manual Acknowledgment
- 533 Training Attendance Form
- 402 Quality Register